Privacy Policy

Last updated: August 2026

sendboograms.com ("we," "us," "Boo Grams") respects your privacy. This policy explains what we collect, how we use it, and your choices. We are not a law firm; this is general information. For specific concerns, please contact us.

Information We Collect

  • Buyer information: name, email address, shipping address, and (optionally) a phone number so we can fulfill and ship your order.
  • Recipient information: the recipient's name, shipping address, and the message you compose for them.
  • Anonymous email information: the recipient's email address and the message content. We never ask for your identity in connection with an anonymous email. The "receipt email" you provide is stored only to send your confirmation and is not shared with the recipient.
  • Subscriber information: if you sign up for our newsletter or complete a checkout, we save your email address for marketing messages. You can unsubscribe at any time.
  • Payment information: payments are processed by Stripe. We never see or store your full card number, CVV, or other sensitive card data — only confirmation of payment.

How We Use Your Information

  • To process, fulfill, and ship your orders.
  • To send order confirmations and shipping notifications.
  • To send our newsletter (subscribers are added automatically at checkout; unsubscribe anytime).
  • To respond to your support questions.
  • To prevent fraud, abuse, and violations of our Acceptable Use Policy.
  • To comply with our legal obligations.

Information We Share

We do not sell your information. We share data only as needed to operate the service:

  • Stripe — to process your payment.
  • USPS — to print shipping labels and deliver your package.
  • Service providers — tools we use to host the site and send emails.
  • Legal authorities — when required by law, court order, or to investigate abuse, threats, or illegal activity.

Data Retention

We keep order records for as long as needed to provide the service and comply with tax/accounting obligations. Anonymous-email records are kept for abuse-prevention purposes. Subscriber records are kept until you unsubscribe.

Your Privacy Rights

If you are a California resident (CCPA/CPRA) or a resident of a covered state, you may have the right to request access, deletion, or correction of your personal information. To exercise these rights, send us a request through our Message Board — we will not discriminate against you for doing so.

If you are in the EU/UK (GDPR), you may have rights to access, rectify, erase, restrict, or port your data. Email us to make a request.

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has used the site, please contact us and we will delete the information.

Cookies

We use minimal cookies and similar technologies to keep the site working (for example, holding items in your cart). We do not currently use third-party advertising or tracking cookies.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date above shows the most recent revision. Continued use of the site after changes means you accept the updated policy.

Contact

For privacy questions or requests, visit our Message Board.